Terms & Conditions

Last Updated: May 2026

1. Acceptance of Terms

By accessing the website of Shilvora Solutions and engaging our IT, website, or software development services, you explicitly agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using or accessing this site or our services.

2. Scope of Services

Shilvora Solutions provides custom software development, mobile application development, website design, cloud architecture, and fintech solutions. The specific scope, deliverables, timelines, and costs for any project will be outlined in a separate, mutually agreed-upon Statement of Work (SOW) or Master Services Agreement (MSA).

3. Client Obligations

To ensure the timely delivery of projects, the client agrees to:

• Provide all necessary resources, access, data, and third-party API credentials required for development.
• Ensure that any content, logos, or media provided to us do not violate any third-party intellectual property rights.
• Provide timely feedback and approvals during the designated testing and review phases. Delays in client feedback may result in adjusted project timelines.

4. Intellectual Property Rights

Upon final deployment and receipt of full and final payment, the intellectual property rights of the custom-developed source code, designs, and project deliverables will be transferred to the client. However, Shilvora Solutions retains all rights to any pre-existing libraries, proprietary frameworks, open-source code components, or background technology used in the creation of the software.

5. Payment Terms & Taxation

All project costs and payment milestones will be explicitly stated in the SOW. By engaging our services, you agree to the following financial terms:

• Invoices must be paid within 15 days of the invoice date unless otherwise stated.
• Late payments may incur an interest charge of 1.5% per month.
• As a business operating in India, all domestic transactions are subject to the applicable Goods and Services Tax (GST) as mandated by the Government of India.

6. Confidentiality (NDA)

Both parties agree to hold all confidential, proprietary, and trade secret information in strict confidence. Shilvora Solutions will not disclose your business logic, customer data, or internal processes to any third party without prior written consent, except as required by law.

7. Limitation of Liability

Under no circumstances shall Shilvora Solutions be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of our software or services. This includes, but is not limited to, loss of revenue, loss of data, or business interruption. Our maximum aggregate liability shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

8. Warranties and Disclaimers

While we strive for excellence and use industry-standard coding practices, our software and services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the software will be entirely bug-free or that its operation will be completely uninterrupted, particularly concerning third-party integrations and server uptimes beyond our direct control.

9. Termination

Either party may terminate a project agreement with 30 days written notice. In the event of termination by the client, the client is responsible for paying for all work completed and hours logged up to the date of termination. Shilvora Solutions reserves the right to suspend services immediately in the event of non-payment or breach of these terms.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts located in West Bengal, India.

11. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please contact our legal department: